The Policy sets out how we use and protect any information that you provide to us when using any of our services or visit our website.
We are committed to protecting your personal information and take seriously our obligations with regards to the EU General Data Protection Regulation (GDPR).
The Data Controller Contact Details
For the purpose of GDPR we, Halo Physiotherapy, are the data controller and any enquiry you may have regarding the collection or processing of your data should be addressed to:
Halo Physiotherapy LLP
201 Warwick Road,
Kenilworth, CV8 1TH
You can also contact the Data Protection Representative directly at: firstname.lastname@example.org
We are registered with the Information Commissioner’s Office. The company registration number is Z3595787.
Halo Physio may collect personal/sensitive information which we receive when:
We may collect the following types of information:
Why do we collect this information?
The personal information that we collect and store relating to you is primarily used:
How do we collect this information?
We collect personal information:
We are committed to keeping our information up to date, as far as is reasonably possible. However, if you believe that we have made an error, then please contact us at: email@example.com and we will immediately correct any inaccurate information.
How long do we keep your information for?
In order that we are able to provide the best possible service to you, we have agreed and documented retention schedules that we consider to be relevant and proportionate to the service we are providing.
However, when there are statutory or legal requirements to do so, we will retain relevant sections of your personal data for a set period of time, after a treatment course has ended, for accounts and records purposes.
Keeping your information safe and secure
Halo Physio is committed to keeping all collected personal information secure to protect it from being inappropriately accessed, shared or destroyed, and against it being compromised, in any way.
To that end, our IT systems have been reviewed and independently assessed to be of a high standard in order for us to provide assurance that your information is handled securely at all times.
Your rights and access to your information
You can withdraw your consent to the use of your personal information at any time. This may affect the services that we are able to supply to you. For more information on your rights you may visit the ICO website www.ico.org.uk
Providing there is no legal exemption then you are entitled to the following:
To make a request to Halo Physiotherapy for any personal information we may hold about you, we need you to contact us by writing to the address provided below:
201 Warwick Road,
Kenilworth, CV8 1TH
or by emailing the Data Protection Representative at: firstname.lastname@example.org
Disclosure of your information
In certain circumstances, we may send your personal/sensitive information to referral sources e.g. GP/consultant/PMI company, Accountants, IT Systems and our marketing manager.
We have assessed all our suppliers and contractors and ensured that our GDPR requirements have been communicated to them and accepted via a contractual agreement.
All data, both internal and through our suppliers, is located within the UK or EU.
We send out our newsletter to let you know what we’re up to.
We use a GDPR-compliant email service to provide our marketing preference service which allows you complete control over what you would like to sent to you, at any time. This ensures that we send you only what you have consented to so you are in charge.
Cookies are small files of letters or numbers downloaded onto a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site.
Cookies will not identify you personally – it is statistical data about our visitors and their use on our website. This statistical data does not identify any personal details whatsoever. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline cookies.